Shipping policy

Shipping Policy

Processing & Dispatch All orders are processed and dispatched within 24–48 hours of payment confirmation (excluding weekends and bank holidays).

UK Shipping

• Standard Shipping (Royal Mail 2nd Class) — £1.99
• Free shipping on all UK orders over £30
• Estimated delivery: 2–5 business days after dispatch
• Please note: standard shipping does not include tracking

International Shipping

• We ship worldwide — £5.00 flat rate
• Estimated delivery times vary by destination, typically 7–21 business days after dispatch
• International shipments do not include tracking
• Any customs duties, import taxes, or fees charged upon delivery are the responsibility of the buyer. purxart is not responsible for delays caused by customs

Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at [your email]. We'll do our best to help, though please allow a few extra days before getting in touch as postal delays can occur.

For issues or inquiries please contact us at: management@purxart.store